Prepare

Getting the Most out of Your CRM

Customer relationship management (CRM) is evolving almost on a monthly basis. What it’s taken to get here is almost unbelievable in terms of programming, technological progress and boundary-pushing software innovation. Over the last few years enterprise has been adapting to this tsunami of information, learning how to filter it and implement what they learn. The […]

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Prepare With Role-Playing

“A winning effort begins with preparation.” – Joe Gibbs “Before anything else, preparation is the key to success.” – Alexander Graham Bell “I’m a big believer in the fact that life is about preparation, preparation, preparation.” – Johnnie Cochran “One important key to success is self-confidence.  An important key to self-confidence is preparation.” – Arthur

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How to Avoid These Worst-Case Scenarios in Sales

Anyone who works in sales knows that there are a lot of potential pitfalls – and they happen all the time. Avoid huge potential hitches by following these tips. Don’t trust a verbal agreement. While, according to this Forbes article, it’s not always legally required to have a written contract, it definitely serves as insurance.

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Neutralize Difficult People with the Power of N.I.C.E.

Let’s face it, negotiation has a bad reputation. Often an analogy is drawn between negotiating and swimming with the sharks or entering the lion’s den. You could just label all other bullies, tyrants, and impossible people and lump them together under the title of the Big Bad Wolf. Though I’m no history buff, but I

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Small Companies are Increasing Their Budgets for Training

In our last blog post, we shared some information from the latest Training Magazine, which reported that 65% of organizations had decreased their budget or experienced no budget change in 2012 from the year before. Of course, the converse of that fact is that 35% of organizations increased their training budgets in 2012. Let’s take

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