Have you ever watched a political debate between U.S. congressmen or senators broadcast on C-Span, and heard one party in the debate accuse the other party of using ‘rhetoric?’ The accusation usually goes, “That’s just more rhetoric from Senator so-and-so,” and it’s stated as if to besmirch the good name of rhetoric. At least that […]
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Some people may feel like negotiation isn’t really a skill-set they need to develop because they don’t work in sales, or law, or sports management or whatever. But the truth is everybody — except maybe for certain categories of criminals and tyrants — negotiates to have their personal needs and interests met. Negotiation isn’t the
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There are tons of different studies, statistics, and anecdotal lessons on the emotive impact of body language. According to the overwhelming majority of research and statistics, body language makes up the largest portion of communication. Most studies show that roughly 70% of communication doesn’t even come out of a person’s mouth, but through their body.
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Employers are always looking for new negotiations training activities that engage people and produce effective results. Negotiators need to learn communication skills, appropriate aggression and ambition, how to think from a different perspective, how to deal with difficult people, and more. What are Negotiation Skills and Why are They Important Negotiation skills encompass the ability
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Bullying has become a serious issue for children, but many people don’t know that adults get bullied, too – and it often occurs at work. Furthermore, most adults are ashamed or embarrassed to tell anyone they’re being bullied. How do you spot bullying in the workplace? How should you handle it? Studies have shown that
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Employers don’t want employees playing games at work, but playing a brain game or solving a teaser before or after work or on breaks can help increase work productivity. Studies have shown that brain games have more impact on productivity than incentive programs, bigger paychecks, improved benefits, or more vacation time. The Basic Principle The
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If it wasn’t for that fact that the statistics haven’t really changed, it would be something of a cliché to point out that when polled, most people list public speaking as their worst fear, even worse than death. According to the National Institute of Mental Health, as many as 74 percent of people feel that
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Business communication incorporates the means to effectively relay information within professional channels. Some of the more popular channels using business communication include television, radio, print media, businesses and the Internet. For effective business communication, most professionals prefer face-to-face interaction. While it may be considered confrontational, face-to-face interaction is also the most direct and easy to
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They might have told you differently when you graduated high school, but the fact is that dealing with unpleasant people is a fact of life. Regardless of age, you will have to deal with difficult people in multiple roles and environments. In the business world, unpleasant people can be a particular problem. You may have
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Communication skills can be learned and are often part of effective negotiation training. However, there are some people who are inherently more skilled negotiators than others. Most excellent speakers had the following characteristics from the get-go before they were trained in negotiation: Quick thinking. Being able to think on one’s feet is essential to being a
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