Communication

Succeeding in the Workplace with a Disability

As the world becomes more inclusive, more businesses are hiring people with disabilities. While this is good, many workers with disabilities are coming into the workforce without necessary skills, particularly negotiation skills. There are a few key workplace negotiation skills that will help workers with disabilities succeed. Assertiveness People with disabilities have usually spent their […]

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Skills All Teleworkers Need

Teleworking has become more popular as businesses shift increasingly to online assignments. Teleworkers have several advantages over traditional company employees. Many jobs allow them to set their own schedules. They can spend more time with family and friends, take off when needed, and enjoy built-in relaxation opportunities like reading, watching TV, or playing with pets

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Rules of Negotiation: Getting Your Outcome With Tact

During a negotiation, each side has deep interest in seeing their desires come to pass. Sometimes compromises that leave all parties completely satisfied can be made, but there are cases where issues leave one side at a deficit. This can create resentment or increase conflict. It is important for negotiators to reach their end goal

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How to Keep the Client After You Made the Sale

Oftentimes, people labor under the impression that once a sale is made, the sales and negotiation process ends. This, however, could not be further from the truth. The initial acquisition is the first in an extended series of talks, negotiations, compromises, and pitches that will continue throughout the newly established working relationship. Seek Feedback Feedback

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What Are Sales Enablement Tools, and How Do They Work?

Automation software can be greatly beneficial for sales and marketing professionals. Not only does it make sales processes and marketing campaigns easier to design and launch, but it can enable a sales team itself. A variety of sales enablement tools exist, each offering a different way to manage your sales and marketing team. Here’s how

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How to Build Value in Your Customer Relationships

The goal of every successful salesman is to turn leads into customers and customers into long-term relationships. This may come naturally to some, but to most, it is an ongoing effort. The key is in the baby steps. Give your customers multiple opportunities to “win” along the way. Throughout the customer lifecycle, make sure you

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How to Conduct a Successful Employee Review

Bosses and their employees alike fear the dreaded performance review. While it is an extremely useful tool for corporate managers and employees, any criticism delivered incorrectly can easily backfire and cause a loss of motivation. The main purpose of a review is to give your employees feedback, offering them advice on their weak points and

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What Not to Say: Slang Terms Over the Last 100 Years

In any situation, the appropriateness of cursing, slang, and other forms of taboo language always hinges on questions of time, place, and manner. With all forms of persuasion, context is crucial. In the context of negotiation, emotionally charged appeals can be a slippery slope, most often better to be avoided. There are always exceptions, but

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4 Ways to Negotiate Successfully Without Creating Conflict

During a negotiation, each side has deep interest in seeing their desires come to pass. Sometimes compromises that leave all parties completely satisfied can be made, but there are cases where issues leave one side at a deficit. This can create resentment or increase conflict. It is important for negotiators to reach their end goal

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Negotiating Your Salary: 10 Things You Don’t Want to Overlook

Most people know salary negotiation will be a big part of any serious job interview, so they come somewhat prepared. Still, all the research in the world doesn’t account for nervous forgetfulness that may mean something will be overlooked in the process. Today we’re going to highlight ten key things you don’t want to overlook

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