Neutralize Difficult People with the Power of N.I.C.E.

Let’s face it, negotiation has a bad reputation. Often an analogy is drawn between negotiating and swimming with the sharks or entering the lion’s den. You could just label all other bullies, tyrants, and impossible people and lump them together under the title of the Big Bad Wolf. Though I’m no history buff, but I

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Sales Teams Should be More Competitive Internally

Your sales team fights hard for your company, which is probably a big reason why you’ve been successful so far. While a healthy sense of external competition is good for the company, internal competition can work wonders for your sales team.  What is Internal Competition? “Internal competition” describes that sense of competition that the salespeople

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3 Benefits of Making Role-Play a Part of Your Training

Role-play has been a common training method amongst military branches, emergency response groups, and companies where quick decision making is highly valued. So, why not in the world of sales? Over the last few years, we’ve noticed the use of role-play becoming even more common in business and sales training curriculums – and for good

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Social Selling: How Being Social Affects Your Prospects

Think that social media isn’t for B2B companies like yours? Think again. IBM did it. In fact, IBM reports “one-third of its B2B buyers were already using social media of various kinds.” Sure, the 54-year-old executive that you negotiate with might not be using Twitter, but the 37-year-old one level below him (who has significant

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Ron Shapiro: A 2013 Champion by Sports Business Journal

Ron Shapiro, co-founder and Chairman of Shapiro Negotiations Institute (SNI), was recently featured as one of the Sports Business Journal’s 2013 class of The Champions: Pioneers & Innovators in Sports Business. The article details Shapiro’s accomplishments, experience, and expertise in both the sports and corporate world.   To read the full article, click the link below.

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How to Maintain Your Business Relationships

We recently wrote a blog post about building and developing strong business relationships. We covered some strategies for reaching out to people, and turning ‘contacts’ into ‘relationships’. Now, as we step into 2013, let’s take a closer look at some strategies for maintaining those business relationships. 5 Tips for Maintaining Relationships in 2013 Do yourself

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