It’s never pleasant to work when you’re exhausted, but it’s a common concept that losing sleep in pursuit of pushing yourself is better for business. Despite the number of people who live by this idea, it’s not true. Mental fatigue does more harm than good. Exhaustion Physically Changes the Brain Scientists have found that a […]
When Taking Care of Yourself Is Good Business Read More »
You know the feeling of frustration you get when you know you aren’t being heard? It’s the same feeling your potential client has when you place more importance in the pitch you’ve prepared than what he or she has to say during a negotiation. Negotiation is about striking a balance—this isn’t possible without hearing both
Listening: The Golden Rule of Successful Negotiations Read More »
Your company perfected your training process over years of trial and error. You’ve dotted your i’s and crossed your t’s, hitting all the fine points to create your industry’s next top negotiators. You’re probably proud of your training model and plan on using it for the foreseeable future. But you may be missing a major
How to Turn Your Sales Force Into Expert Negotiators Read More »
Building credibility is the first step toward influencing others. You wouldn’t want your team to say yes to someone who walked off the street with zero credentials—and neither does the client you’re pitching to. How does one build credibility in a world where businesses come and go at supersonic speeds? With honesty, authenticity, and a
4 Simple Ways to Build Credibility (And Influence People) Read More »
The questions you ask during a sales pitch or negotiation can make or break your chance of success. Learning which questions to ask can give you and your sales team a better likelihood of getting the response you want. Asking probing questions during a negotiation is the most effective way to gain momentum, as it
How to Sell to Businesses With These 4 Probing Questions Read More »
By: Ronald M. Shapiro, co-founder and chairman at SNI As I reflect back on my opportunity to impact the participants of a Global Executives program known as EDGE, I wanted to share some background on the program, what my role was, and a participant’s testimonial on how The Power of Nice has enhanced his negotiation
EDGE Program Reflection Read More »
Business relationships are just as focused and dependent upon trust as any other relationship. Sometimes, deals fall through, deadlines aren’t met, or the result doesn’t meet expectations. Failings such as these can lead to resentment, but that doesn’t have to be the end of a business relationship. When you’re thinking about whether you should try
Rebuilding Bridges: How to Salvage a Broken Business Relationship Read More »
Sales effectiveness is a measurement of a company’s ability to succeed at each stage of the buying process, from the first interaction with the customer to the last. Most of the time, that interaction happens before a sales representative has even become involved, with the customer becoming engaged through marketing, or even the client’s own
Sales Effectiveness Guide Read More »
The younger generations entering today’s workforce are far less concerned with benefits and compensation than previous generations were and are more concerned with sustainability, personal freedom, and responsible corporate citizenship. Today’s workforce wants to work for companies that are more concerned with helping their fellow man and the world than they are with their bottom
How to Encourage Corporate Social Responsibility Read More »
Everyone has their own ways of handling high-stress and high-pressure situations, and negotiators often employ manipulative tactics to gain the upper hand. Don’t let them! Emotional Ploys Your opposition may feign offense or indignation at your offer, as if it is far below a reasonable expectation. If you know your offer is fair, it’s important
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