The Role of Indifference in Sales: How to Appear Neutral and Not Desperate

Indifference can be one of the most effective impulse factors to use in sales and negotiations. Because indifference is defined as having a lack of sympathy, interest, or concern, you might think it sounds wrong or contradictory that this should be an effective sales tool. But before you dismiss the idea of indifference in sales, […]

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Why TED Talks Are the Modern Gold Standard for Presentations

Just about everyone has watched a TED talk at some point in their lives. These seemingly ubiquitous presentations are free and easily shared online through social media, and shown in schools, offices, and other meetings. TED Talks have grown so popular over the years that they are seen as the gold standard of modern presentations,

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Why Empathy Is Necessary in Negotiation

Empathy is often both the most misunderstood, and least utilized tactic when it comes to business negotiations. However, successful negotiators who understand empathy and how it relates to negotiation, and can put it into practice, can experience a significant difference in their sales. Read on to find out more about empathy and how you can

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How Setting the Right Tone Will Affect Sales at Your Next Event

When planning any big event, many factors can affect the overall tone – and success – of the event. Choosing the proper venue, music, printed materials, food options, and even dress codes are all part of the planning process. However, the most important factor in achieving the desired tone for your event may be the

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Can “Dealing With Difficult Conversations” Be Trained?

Difficult is defined as needing much effort or skill to deal with. Conversation is defined as a verbal exchange between two or more people. Why are difficult conversations such a hot topic in articles, academic literature, social media, and training? Because they are so important and unavoidable. Whether it is bringing up a potentially sensitive

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