“A winning effort begins with preparation.” – Joe Gibbs “Before anything else, preparation is the key to success.” – Alexander Graham Bell “I’m a big believer in the fact that life is about preparation, preparation, preparation.” – Johnnie Cochran “One important key to success is self-confidence. An important key to self-confidence is preparation.” – Arthur […]
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One of the most nerve-wracking events at any office is the annual performance review. Employees tend to hate the stress involved with hearing a year’s worth of feedback in one sitting. Managers typically dislike the levels of formality that official performance reviews require. Still, performance reviews serve a vital function at any productive workplace. As
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Give The Sales Team What They Need…When They Need It Date: Wednesday, October 23, 2013 Time: 10:00 AM Pacific / 1:00 PM Eastern SNI, in conjunction with Brainshark, Training Magazine, and Sales and Marketing Management will be conducting a complimentary webinar: “Giving The Sales Team What They Need…When They Need It!” To make training stick and actually
Complimentary Webinar Invitation Read More »
When designing a mobile app, it isn’t enough to just code into the void and then launch the app to consumers. No – there are numerous ways in which apps should be optimized for maximum user enjoyment, starting with the selection of an appropriate mobile platform. Follow these five rules when choosing your mobile app
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Let’s face it: customer relationship management (CRM) is a jumbled mess. We come to CRM with an empty box, and then an uncoordinated group works to add information to it. The leads generated by various parts of the sales force simply don’t come together into a coherent image of who our customers are. But with
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High turnover and worker attrition rates in the recent economy have left many businesses short of staff or working with a bunch of new hires who lack a grasp on the business. In addition to this, the last several years have produced some significant changes in the philosophy of worker training. Applying these new tips
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By: Jeff Cochran, SNI Master Facilitator. During the middle two weeks of August, Chip Tames and I were fortunate enough to be in the Philippines teaching and coaching negotiations skills. During our second week there, the rains generated by Typhoon Maring caused wide spread flooding throughout Metro Manila. Quezon City and Makati were the hardest
Teaching Negotiations in a Typhoon Read More »
Asking The Right Questions Means Changing How We Listen We all want to seal the deal – to close the sale when we’re talking to a potential client. To that end, the questions we ask as salespeople often turn out to be the questions with answers we want to hear. This means that we aren’t
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Do You Have What It Takes to Be a Successful Entrepreneur? A fresh take on things is necessary for successful entrepreneurs, but those independent spirits who really make it in the business world definitely have some major personality traits in common. Of course, hard work, good timing, and just a little bit of luck help,
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Strengthen Your Company with These Building Blocks of Corporate Culture Successful businesses across numerous industries are all finding the same thing: a strong company culture can go a long way. Zappo’s, for example, credits their corporate culture for a 5% employee turnover rate and a 75% customer return rate. Tech startup SumAll credits their culture
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