CLIENT TESTIMONIALS

SNI is always thrilled and humbled by the impact our programs and consulting engagements continue to have on people, businesses, and every day life. Below are testimonials from our partners in a variety of industries and job functions. SNI thanks them for taking the time to share their thoughts with us.

	“SNI’s ability to identify the specific areas of skill gap and build a program that directly addressed those gaps is unmatched in my training experience.  That, coupled with the dynamic training events, has helped us to drastically impact the skill level of our sales force and make a measurable impact on our bottom line results this year.” President, TEKsystems (A Division of Allegis Group)
	“We've worked with Shapiro Negotiations Institute, delivering basic and advanced negotiations programs to managers throughout our Business Development area and in other areas of the company. The programs are extremely popular and even more important, have provided us with a simple system that allows us to negotiate more effectively both internally and externally. It is very common in post-program evaluations--even those we do six months after the fact to asses the long-term impact of our programs--for participants to say that these programs had a greater impact on them than any other program they've taken at our company.” Vice President, Bank of America Corporation
	“SNI’s knowledge of Sales and Marketing in the Sports world is impressive.  We have implemented the strategies and system presented during the program and have used the email reinforcement materials to make sure our team continues to become experts at using the tools.  As a result, our organization has become much more efficient and effective in the deals we are working on, not too mention the positive impact on the bottom line.” Senior Vice President of Sales & Marketing, Cleveland Indians
	“Since attending your seminar, I have had several opportunities to put the tools I learned in "The Power of Nice" to work in my job as Sales Manager for Comcast.  We now regularly implement the "Three P's" before we enter into any negotiation with our advertising clients. I'm happy to report that we've seen some early success with several of the deals we've recently closed. Your seminar and the insights we've gained from it have raised the level of confidence my salespeople had in themselves and our product.” Sales Manager, Comcast
	“That was truly wonderful.   As you know, I think a lot about Negotiation, lecture and teach it, and listen to others.  Your insights and analysis were valuable at all levels including at the highest.  It was the best presentation on the subject that I have ever heard.  Literally everyone I have spoken to was positive - ranging from enlightened to inspired.   Even the most cynical were positive.  So congrats and thank you.” Partner, DLA Piper Rudnick Gray Cary
	"After SNI conducted over 20 negotiations program for GenRe, we asked them to assist us in developing and delivering a course focused on selling our "value proposition."  SNI's team of experienced facilitators who have extensive real life sales experience helped make this program one of the most impactful we have ever conducted." Senior Vice President, Gen Re, A Berkshire Hathaway Company
	“What an excellent process and program!  Your attention to detail and understanding of the environment we work in was exceptional.  I appreciate you making the two days go by so very quickly, while providing us with a great system we all can use to be more effective.  The creativity of the exercises and dynamic instructors, including their humor made it engaging, educational, and extremely informative.  I’ve been in the government for many years and think everyone should take your course.” Director, General Services Administration
	“Thank you so much for your presentation to the Case Management Academy last week. The evaluations were overwhelmingly positive, and the participants have been most complimentary about your presentation, and the Academy in general. The Institute for Johns Hopkins Nursing appreciates your commitment to provide conference attendees with the most up-to-date information that affects case management practices.” Director, The Institute for Johns Hopkins Nursing
	“Shapiro’s practical content, along with your outstanding facilitation expertise made the session a ‘hit’.  Both directly with participants and through the surveys all aspects of the training received very positive feedback!  The session was very enjoyable and fun – in fact the time went by very fast, always a good indicator of content and delivery! I participated in a conference call the day after the training and applied the P.A.I.D. model to the conversation.  As a result the call was efficient and lead to a productive solution for both sides.  This process works!” Strategic Customer Group Director, Johnson & Johnson
	“I would like to congratulate you once again on a fantastic program.  I have received nothing but extremely positive feedback from the lawyers and business people alike.  We are already putting the skills and tools to use and have benefited across the board from utilizing a common language.  Clearly there was something of value for all of the attendees and tools available to improve performance that each of us can learn to apply.” SVP General Counsel, Marriott
	“Now more than ever, the principles of your Power of Nice seminar must be the principles for our doing business.  With so much stress and uncertainty coming from events we can't control, your systematic approach gives us the opportunity to do good deals and build relationships with respect to matters we can control.  The Power of Nice is working in our daily lives as well.  It's a life lesson as well as a business lesson.”         President, Sony Pictures Television
	“Arguably the best training I have done in my 20 years in the business. Whether it was the intense pre-work that both sides put in or your FANTASTIC presence, it worked.  I really appreciate your making my team better.” Senior Vice President/Director of Sales
	Following the one day course that SNI gave I had the opportunity to be in a similar competitive situation for another pension plan but this time I let the prospect go first and set what he thought the job was worth. I ended up getting a higher fee than I would have normally charged and everybody was happy! I can't say enough good things about the "Power of Nice" negotiating skills that SNI was able to impart to others.” Vice President, UBS
	“We chose SNI as a partner after evaluating a number of Negotiation Training Firms.  Some were too administratively focused, some were too old in their approach and some were very rigid.  What we were looking for when we created our process was a tailored methodology specifically designed for selling our value-add in the hyper competitive telecommunications marketplace.  We also needed the content to be delivered by world-class sales professional instructors.  SNI fit the bill.  What made our decision easy was that the fundamental skills you teach in negotiations (preparation, listening, probing, proposing) are the same skills that we wanted as the core of our sales training course.  We just needed SNI to tailor the content and course experience to meet our needs.  Our sales people all gave you top marks for delivering a first class product and making the class come alive.” VP Sales & Marketing, Verizon
	“I am happy to report that feedback from the workshop on Wednesday was overwhelmingly positive. My people have been bitten by the Shapiro Negotiations bug, and it is exciting to watch. You will be pleased to know that we have already taken measures to make the Preparation Planner an integral part of our pre-sale preparations. The Power of Nice will soon become the foundation of our sales culture.” Senior Vice President, Sales and Marketing, WebMD