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SNI Articles and White Papers SNI Negotiation Articles: Negotiating During Challenging Times Negotiating From a Weak Position Listening: The Forgotten Skill Negotiating? Be Prepared Before You Sit Down at The Table from Airtran Arrivals Powers of Persuasion from Fortune Nice Negotiating - An Interview with Ronald M. Shapiro, Chairman, Shapiro Negotiations Institute, Baltimore from Leaders Ask the advisers: How should teams resolve conflict with clients? from Focus: Teams Scripting for Training Success from Training Magazine The Direct Path to Training ROI To read "The Direct Path to Training ROI," you need Acrobat Reader 5.0. Get it free here:

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