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Read what others are saying about the Shapiro Negotiations Institute:

The Baltimore Sun
"It's no surprise that the conversation has come around to Ron Shapiro's philosophy of success, which starts with character and emphasizes long-term relationships over short-term results."
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USA Today
USA TODAY explains that "Bullies, Tyrants & Impossible People" offers the best advice for dealing with difficult people.
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Wall Street Journal
"Bullies, Tyrants & Impossible People" hits Wall Street Journal's Business Best Seller List in its first week!
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"If you want to be a better negotiator, you can buy 24 books, take 12 courses, and attend 7 seminars -- or, you can read this article."
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USA Today
"Negotiators for the World Umpires Association worked from what amounted to a [Power of Nice] textbook as they achieved a contract with management."
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New York Times
"Therein is a lesson for corporate America, says Mr. Shapiro, who still represents sports stars and now also has companies as clients. Rather than practicing the winner-take-all aggression endemic to professional sports, he believes business leaders should follow the path of cooperation and compromise."
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Smart Money
"To pick up the subtleties of good haggling, we tagged along with a negotiation expert as [Mark Jankowski] went on a bargaining binge."
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"Shapiro outlines what he calls his WIN-win strategy. Translation: Both sides come out winners, but his side wins more..."
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